IT Support, Cyber Security & Strategic Technology for UK Charities

Trusted Technology Partner for UK Charities

Helping UK Charities Reduce Risk, Strengthen Security & Plan for the Future

Helping UK charities reduce cyber risk, strengthen Microsoft 365 security and make better technology decisions.

IT Support, Cyber Security & Strategic Technology Guidance for UK Charities

IT support for charities requires more than fixing technical problems. Bunker helps UK charities manage day-to-day IT, strengthen cyber security, protect sensitive data and get more from Microsoft 365. With 24/7 support and strategic guidance, we help charity teams reduce technology risk while giving staff and volunteers the tools they need to work securely and effectively.

Technology Should Support Your Mission, Not Distract From It

Every charity exists to create positive change.

Technology should enable that mission—not create unnecessary risk, consume valuable resources or hold your organisation back.

At Bunker, we combine proactive IT support, cyber security expertise and strategic technology leadership to help charities build secure, resilient and future-ready technology environments.

Whether you’re reviewing your current MSP, planning your next technology investment or preparing for AI adoption, our role is simple:

To help you make better technology decisions.

A Different Approach to IT Support for Charities

When a recently onboarded £13 million UK charity selected Bunker as their technology partner, they weren't simply looking for another IT support provider. They were looking for strategic direction, cyber security expertise and a proven methodology that would help align technology with their organisational goals. That's exactly how we work. Rather than waiting for problems to occur, we take a proactive approach, combining responsive support, structured technology reviews and strategic planning to help charities reduce risk, improve resilience and make confident technology decisions. It's a partnership built around your mission, not just your IT.
MANAGED IT SUPPORT FOR CHARITIES

What Does IT Support for a Charity Include?

Managed IT support for a UK charity should cover more than fixing day-to-day technical problems. A complete service should support your people, protect your systems and data, manage Microsoft 365 and help you plan technology improvements around your charity’s priorities and budget.

At Bunker, we bring these responsibilities together into six core areas.

 

01 / Service Centre & User Support

Day-to-day support for employees, volunteers and trustees, covering devices, applications, access issues and remote working.

24/7 support · Remote assistance · User management
02 / MICROSOFT 365 MANAGEMENT

Ongoing management of Microsoft 365, including users, licences, Teams, SharePoint, Exchange and security configuration.

LICENSING · CONFIGURATION · SECURITY · GOVERNANCE
03 / CYBER SECURITY

Protect your charity from cyber threats with layered security across identities, email, devices, Microsoft 365 and user access.

MFA · EMAIL SECURITY · ENDPOINTS · MONITORING
04 / DEVICES & INFRASTRUCTURE

Keep laptops, desktops, networks and cloud infrastructure secure, maintained and ready for your employees and volunteers to work effectively.

DEVICES · NETWORKS · PATCHING · CLOUD
05 / BACKUP & DATA PROTECTION

Protect critical charity data with independent Microsoft 365 backup, recovery planning and controls for sensitive organisational information.

BACKUP · RECOVERY · DATA PROTECTION · RETENTION
06 / IT STRATEGY & GOVERNANCE

Turn technology into a practical roadmap aligned with your charity’s priorities, budget, risk profile and plans for future growth.

 

ROADMAP · BUDGET · GOVERNANCE · AI READINESS
REAL CHARITY SCENARIO

How We Improved the IT & Cyber Posture of a £15m UK Charity

A UK charity with approximately 100 users needed to strengthen its IT environment, Microsoft 365 security and overall technology governance.

IT Support in London
3-MONTH IMPROVEMENT

55%

May 2026

81%

August 2026

Overall IT & Cyber Audit Score

Across infrastructure, cyber security, Microsoft 365 and managed IT support.

+26 percentage points in 3 months

MICROSOFT 365 SECURITY

71%

Microsoft Secure Score

79%

Tenant Alignment

Resources for Charity Leaders

London charities need more than a traditional IT helpdesk. They need secure, reliable technology that supports employees, volunteers and trustees wherever they work — while protecting sensitive donor, beneficiary and organisational data.

Bunker combines day-to-day IT support with cyber security, Microsoft 365 and strategic guidance, giving charities one technology partner for both immediate support and long-term improvement.

Support Your People

Fast, reliable IT support for employees, volunteers and trustees whether they’re working from your office, from home or on the move.

Protect Sensitive Data

Protect donor, beneficiary and organisational data with stronger Microsoft 365 security, access controls and cyber protection.

Strengthen Microsoft 365

Secure and optimise Microsoft 365 with better identity, device, email and data protection without adding unnecessary complexity.

Plan for What’s Next

Build a practical technology roadmap covering cloud, cyber security, data protection and AI aligned with your charity’s priorities and budget.

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We've got IT covered.

Reviewing your MSP? Concerned about Cyber Security? Preparing for Ai?