Trusted IT. Forward-Thinking Solutions
Trusted IT. Forward-Thinking Solutions
Founder &
Owner led
since 2010
Trusted
Trust is earned through doing what we say we'll do. We take ownership, communicate clearly and protect our clients' businesses as if they were our own.
Forward-thinking
Technology never stands still, and neither do we. We continually look for better, safer and smarter ways to help our clients work and grow.
Partnership
We're not here simply to fix IT problems. We get to know your organisation, understand where you're going and become a trusted part of your team.
Cloud software has transformed how charities operate. Fundraising platforms, CRMs, finance systems, HR software and Microsoft 365 allow teams to work from anywhere while reducing the need to
Understanding Microsoft 365 Security Basics for Charities For charities, Microsoft 365 is more than just a productivity suite—it’s the backbone of collaboration, communication, and data management. Yet, the
Choosing the right CRM can have a major impact on fundraising, service delivery, reporting and how effectively your charity uses its data. We compare the leading CRM systems
Data protection has always been important for charities, but recent changes to UK data protection law mean it’s a good time to review how your organisation collects, stores
When my childhood friend and I started an IT company with two laptops in 2010, I thought success meant fixing technology. Fifteen years later, I know it’s about something very different.
When most people think about Artificial Intelligence (AI), they think of ChatGPT or Microsoft Copilot. While these tools have transformed how many of us work, they’re only one
We operate dedicated IT Support for all our clients to manage incidents and service requests.
See Detailsare the essential, cloud-based operations that run “under the hood” for clients. They include:
See Detailsdedicated role responsible for aligning clients’ IT infrastructure with best-practice standards.
See DetailsDevelop and implement long-term IT strategy aligned with your business objectives.
See Details
We bring together Managed IT, Cyber Security, Cloud and Strategic Technology Guidance to give your organisation the technology foundation it needs to operate securely and grow with confidence. From day-to-day support to long-term technology planning, our team takes ownership of your IT — reducing risk, improving performance and helping you make better technology decisions.
FAQ
Great IT isn't just about keeping systems running. It's about making sure your technology supports where your organisation is going. Our regular Business Impact Reviews bring together technology, cyber security, performance and future priorities — giving you a clear view of what's working, where the risks are and what should happen next. We turn that insight into a practical technology roadmap, helping you prioritise investment, reduce risk and make better decisions about your IT.
Formed in 2010
Microsoft Secure Score Target for clients
Users Supported
Across our managed clients
Customer Satisfaction
for all new Clients
01
Understanding your IT needs
Setting the IT Road Map
02
Implement our IT Security tools, address the high priority reactive issues
03
High Impact Areas first
Backup, Security, Infrastructure
04
Network, Hardware & Software Inventory
Credentials
05
Implementing your IT Super Power
vCiO Strategy
We combine responsive IT support with cyber security and strategic technology guidance. Our approach is straightforward: take ownership, communicate clearly and build long-term partnerships with our clients.
Our managed service covers day-to-day IT support, proactive monitoring, Microsoft 365, endpoint management, cyber security, backup and ongoing technology guidance. We tailor the service around your organisation rather than offering a one-size-fits-all package.
Tickets are prioritised by urgency and business impact, with defined response targets and clear escalation. Our Service Centre handles everyday support, backed by senior engineers and specialists when more complex issues arise.
We use multiple layers of protection across identity, devices, email, Microsoft 365 and users. This is supported by continuous monitoring, security awareness, Microsoft Secure Score and recognised standards including Cyber Essentials Plus and ISO 27001.
Yes. Regular technology alignment and Business Impact Reviews help identify risks, priorities and opportunities. We then turn these into a practical technology roadmap aligned with your organisation's plans and budget.
We manage the transition through a structured onboarding process covering your users, devices, Microsoft 365 environment, security, backups, suppliers and documentation. We identify immediate risks early and aim to make the changeover as straightforward as possible.
We are really happy with Bunker and the entire team who work with us. We have made lots of changes and they have been there holding our hand and explaining things to us all the way.
They are very friendly, professional and quick to respond to any issues.
Expertise, Knowledge, reliability, consulting and guidance, a few words to describe the service I receive from Bunker, the team are super friendly as i have no IT understanding , so their patience is amazing when explaining things to me, and that is a plus....
Thank you for the amazing work team!
Matthew was super helpful and responsive, solving my laptop issue super quickly and amazingly friendly yet professional communication throughout :)
Bunker consistently demonstrates an advanced understanding of macOS systems, from complex troubleshooting to sophisticated software management.
Bunkers leadership in deploying devices using MAC has not only ensured smooth operations but has also set a high standard for the team.
What I appreciate most about Bunker is that they operate as a true extension of our organisation, not just as an outside consultant.
They take the time to understand our goals, align with our values, and immerse themselves in our day-to-day operations.
That kind of commitment and integration is incredibly rare and incredibly valuable to me.
Throughout the pandemic Bunker continued to maintain a presence at my head office and together with their remote helpdesk they maintained a high level of service with no material service degradation. I was delighted with the way in which bunker responded to the challenges working long hours and weekends to make sure everything was in place and working.
It’s always good to have partners you can rely on in times of need, so kudos to Bunker for a job well done.
Whether you're looking for a new IT partner, want to strengthen your cyber security or simply need some advice, we'd be happy to talk.
