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Managed IT Services

End to End responsibility for your IT

Securing, supporting, managing third parties, and keeping you informed every step of the way.
Total peace of mind. 

KEY BENEFITS

Our Team will take end to end responsibility for your IT – supporting, resolving, managing third party suppliers, and keeping you informed through a tried and tested governance process.

Keep technology up to date

We make it our business to learn and understand up-to-date technologies and put ourselves in a position to be able to advise our clients well, no matter the requirement. 

Access to a range of skills and experience

Our team has a vast range of qualifications and accreditations within specialist areas in the IT industry, including Microsoft certifications, ISO27001, ITIL, Cyber Essentials Plus, Apple Consultancy. The team has a combined experience within IT of over 100 years.

Reduce IT expenditure

Learn the secrets to reliable IT services

You need reliable IT services to compete in today’s competitive modern marketplace. However, you might have fewer resources than larger enterprises, making it harder to hire a fully equipped, in-house IT department.

Benefits of
outsourcing IT

What you get

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ACCOUNT MANAGEMENT

Your assigned customer management team will ensure the effective management of your IT infrastructure together with consistent and timely delivery of quality of IT support.

TECHNICAL SUPPORT

All our staff are highly technically trained, but service excellence is their primary dedication.

SERVICE DESK

At the heart of all our support services is a 24/7 Service Desk. We will respond to technical issues irrespecitve of the time of day.

ON-SITE SUPPORT

Dedicated on-site engineers or drop in clinic visits is a key part of our service offering customised to your needs.

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REMOTE MONITORING

Keeping a watchful eye on your critical services ensuring issues are identified and rectified before impacting your business.

INCIDENT MANAGEMENT

Our integrated management system provides complete visibility, driving effective resolution and root cause analysis.

REPORTING

Transparent monthly reporting delivers comprehensive status and meaningful trend analysis.

TECHNICAL ROAD MAP

A strategic document to assist with identifying projects that will enable your business to achieve strategic objectives.

QUOTE

"Managed Services reduce the recurring in-house IT costs by 30-40% and bring about 50-60% increase in efficiency."

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Markets & Markets Forecast Report
2019

Free Consultation

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CASE STUDY

Managed IT Services

At bunker we’ve got IT covered. We are a full-service IT solutions provider using relevant and top-tier technology to provide clients with plain-talking, cost effective and cyber security focused solutions. When you outsource your IT support and development to us, we will navigate the complexity of options and provide tailored solutions to suit your business needs. We are located at two sites in London and the East Midlands, and our IT services cover most of the UK and sometimes further afield.

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Managed Service Support Pricing

Below gives a sample cost per head model for managed services. We can work with you to tailor a package to your specific needs.

Bronze

Ad-Hoc IT Support
Patch Management
SaaS Backup
Microsoft Office 365
50GB Mailbox
50GB Archive
1TB OneDrive Space
Office Apps
Most Popular

Silver

All of Bronze, plus:
Service Desk Support
Ransomware Protection
Microsoft 365 Business Premium
Anti Virus Protection
365 Advanced Threat Protection
Azure AD
Mobile Device Management
Monthly Reports
Annual Service Review
Annual Cyber Essentials certification
Strategic Planning

Gold

All of Silver, plus:
Managed SOC
Live vulnerability scanning
Monthly external vulnerability scans
Company password manager
Custom Service Desk Portal
Weekly reports
Monthly Service Review
VIP Support
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Speak to our Commercial Director

Tom James

Book a meeting with Tom to discuss your business needs.