IT Support for Charities in London
Specialist managed IT support, cyber security and Microsoft 365 services for charities across London.
From our London office, Bunker helps charities protect sensitive data, support staff and volunteers, strengthen Microsoft 365 security and get more from their technology.
LONDON SNAPSHOT
London IT Support at a glance
Based in
City of London
Supporting Charities since
2010
Support
24/7
Specialisms
IT · Cyber · Microsoft 365
Best for
London Charities & Non-Profits
WHY LONDON CHARITIES CHOOSE BUNKER
IT Support Built Around the Needs of London Charities
London charities need more than a traditional IT helpdesk. They need secure, reliable technology that supports employees, volunteers and trustees wherever they work — while protecting sensitive donor, beneficiary and organisational data.
Bunker combines day-to-day IT support with cyber security, Microsoft 365 and strategic guidance, giving charities one technology partner for both immediate support and long-term improvement.
Support Your People
Fast, reliable IT support for employees, volunteers and trustees whether they’re working from your office, from home or on the move.
Protect Sensitive Data
Protect donor, beneficiary and organisational data with stronger Microsoft 365 security, access controls and cyber protection.
Strengthen Microsoft 365
Secure and optimise Microsoft 365 with better identity, device, email and data protection without adding unnecessary complexity.
Plan for What’s Next
Build a practical technology roadmap covering cloud, cyber security, data protection and AI aligned with your charity’s priorities and budget.
PROVEN EXPERIENCE WITH UK CHARITIES
IT Support You Can Evidence, Not Just Promise
Choosing an IT partner is about more than comparing services. Charities need evidence that their provider understands their environment, their risks and the realities of supporting employees, volunteers and trustees.
REAL CHARITY SCENARIO
How We Improved the IT & Cyber Posture of a £15m London Charity
A London-based charity with approximately 100 users needed to strengthen its IT environment, Microsoft 365 security and overall technology governance.
3-MONTH IMPROVEMENT
55%
May 2026
81%
August 2026
Overall IT & Cyber Audit Score
Across infrastructure, cyber security, Microsoft 365 and managed IT support.
+26 percentage points in 3 months
MICROSOFT 365 SECURITY
71%
Microsoft Secure Score
79%
Tenant Alignment
MANAGED IT SUPPORT FOR CHARITIES
What Does IT Support for a London Charity Include?
Managed IT support for a London charity should cover more than fixing day-to-day technical problems. A complete service should support your people, protect your systems and data, manage Microsoft 365 and help you plan technology improvements around your charity’s priorities and budget.
At Bunker, we bring these responsibilities together into six core areas.
01 / Service Centre & User Support
Day-to-day support for employees, volunteers and trustees, covering devices, applications, access issues and remote working.
24/7 support · Remote assistance · User management
03 / CYBER SECURITY
Protect your charity from cyber threats with layered security across identities, email, devices, Microsoft 365 and user access.
MFA · EMAIL SECURITY · ENDPOINTS · MONITORING
04 / DEVICES & INFRASTRUCTURE
Keep laptops, desktops, networks and cloud infrastructure secure, maintained and ready for your employees and volunteers to work effectively.
DEVICES · NETWORKS · PATCHING · CLOUD
05 / BACKUP & DATA PROTECTION
Protect critical charity data with independent Microsoft 365 backup, recovery planning and controls for sensitive organisational information.
BACKUP · RECOVERY · DATA PROTECTION · RETENTION
06 / IT STRATEGY & GOVERNANCE
Turn technology into a practical roadmap aligned with your charity’s priorities, budget, risk profile and plans for future growth.
ROADMAP · BUDGET · GOVERNANCE · AI READINESS
WHY BUNKER
A Trusted Technology Partner for London Charities
Combining recognised security standards, Microsoft expertise and 24/7 support with practical experience supporting UK organisations.
ISO 27001
Internationally recognised information security standard
Cyber Essentials Plus
Independently verified cyber security controls
Microsoft Solutions Partner
Microsoft cloud and security expertise
24/7 Service Centre
Support when your people need it
1. What does managed IT support for a London charity include?
Managed IT support can include day-to-day user support, Microsoft 365 management, cyber security, device and network management, backup and data protection, and ongoing IT strategy. At Bunker, we bring these areas together so charities have one technology partner supporting both their immediate needs and longer-term plans.
2. Can you support charity staff and volunteers working remotely?
Yes. Bunker supports employees, volunteers and trustees working from offices, home and other locations. This includes remote IT support, secure access, device management, Microsoft 365 and security controls designed for hybrid and distributed teams.
3. Can Bunker manage and secure our Microsoft 365 environment?
Yes. We support Microsoft 365 across identity, Exchange, Teams, SharePoint, devices, security and data protection. We can also help charities assess their Microsoft 365 security posture and identify practical improvements before introducing technologies such as Microsoft Copilot.
4. Can you take over IT support from another provider?
Yes. We can manage the transition from an existing IT provider, including documenting your environment, reviewing Microsoft 365, users, devices, security and existing services, and identifying priority risks. The aim is to make the changeover structured and minimise disruption to your staff and volunteers.
5. Does Bunker provide 24/7 IT support for charities?
Bunker operates a 24/7 Service Centre, giving organisations access to technical support outside normal working hours. The exact support arrangements should be agreed as part of your managed IT service so they match your charity’s operational requirements.
BOOK A 30-MINUTE CALL
Bunker Technical Solutions — 70 Queen Victoria Street, London, EC4N 4SJ
